a) Guests have the option to cancel their booking up to 7 days prior to the start of the Experience in order to receive a full refund.

b) Alternatively, if a reservation is made within the 7 days prior to the Experience day, guests may cancel within 24 hours after the reservation.

For cases falling under option b), please reach out to us directly, as cancellation cannot be processed automatically for these specific instances.

Furthermore, we kindly request that you take note that children under the age of 12 are not permitted on board. Any child below this age will be excluded from the experience without a refund.

Should you have any additional questions or concerns, please feel free to contact us.